Terms & conditions

Terms & Conditions

Last Update: 08 August, 2026

Welcome to Kacha Bazar, operated by Kacha Bazar Limited. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must not use our website or services.

Definitions

  • Customer / User / You: Any individual or entity visiting, using, or purchasing from Kacha Bazar
  • Products: All food and grocery items offered for sale on our website.
  • Website: www.kachabazar.shop or any of its subdomains or mobile applications.
  • Order: A purchase request placed by a customer via the website.

Eligibility

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. No internet transmission is fully guaranteed to be secure — we encourage you to use strong passwords and keep your account credentials safe.

Account Registration

  • You may need to create an account to place orders.
  • You are responsible for maintaining the confidentiality of your account information and password.
  • SukranBazar reserves the right to suspend or terminate any account suspected of fraudulent or unlawful activity.

Product Information

  • Kacha Bazar strives to ensure all product information, descriptions, and prices are accurate.
  • Minor variations may occur due to differences in packaging, seasonal availability, or human error.
  • We reserve the right to correct inaccuracies or update product details without prior notice.

Pricing & Payment

  • All prices are listed in Bangladeshi Taka (BDT) and include applicable VAT unless stated otherwise.
  • We accept online payments through secure gateways and Cash on Delivery (COD) where available.
  • SukranBazar reserves the right to cancel any order if payment is not received or verified.

Limitation of Liability

Kacha Bazar shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Our total liability for any claim shall not exceed the amount paid for the product in question.

✅ Legal Compliance

  • Digital Security Act, 2018 (Bangladesh)
  • Consumer Rights Protection Act, 2009 (Bangladesh)
  • ICT Act, 2006
  • Bangladesh e-Commerce Guidelines, 2021